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FL questions health exchange navigators

Numerous states have instituted measures to protect resident data when they enroll in the health insurance exchanges, and Florida is one of the states raising concerns over marketplace navigators.

According to National Public Radio, Florida lawmakers are questioning the security of private information and the training of health insurance exchange navigators. Gov. Rick Scott has already expressed he feels federal regulations regarding the marketplace guides are inadequate in protecting and using private data when residents enter the exchanges. According to NPR, the U.S. Department of Health and Human Services has already announced it will provide $67 million in grants to assist healthcare groups and organizations in creating navigator networks. While the federal government is requiring the insurance guides to participate in training and must pass a test, Florida lawmakers feel it will not be enough to keep information secure.

Florida Today reported HHS provided the state with $8 million in grants designated to the hiring and employment of the marketplace guides. Although residents have the choice of what information they would like to provide navigators, Florida lawmakers feel there aren’t enough securities in place if marketplace participants do choose to share personal data.

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Erin Woulfe
Erin Woulfe
Erin Woulfe likes to write about things that matter. Keeping her finger on the pulse of what’s happening in the public sector world, she blogs about the latest legislative news and employee benefit trends that affect our school, city and county clients. She’s been with NIS since 2002. “I love connecting to our clients and providing them with the tools they need in order to administrate their plan,” says Erin. “Whether that be materials to educate their employees on certain benefits, how to effectively communicate change within an organization or just providing tips and how-to’s to help them make their job easier.”

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