Catie Anderson believes in the importance of service, volunteerism, and community. After college, she joined AmeriCorps VISTA (Volunteers in Service to America), a national service program designed to fight poverty, where she coordinated urban after-school programs and developed learning partnerships. Joining the NIS team was an easy decision for Catie, because the core NIS values so closely match her own.

Her experience in customer service has taught her to approach every day with a positive attitude and put her best effort into her work. She says, “Clients can be confident in the fact that I am working hard to make sure they have what they need and consistently receive a high level of service”.

As Senior Customer Service Supervisor, Catie oversees the activities of the service representatives, ensures quality and timely customer service to clients, and provides technical and administrative support to NIS sales and service representatives. Catie also has a Group Benefits Disability Specialist (GBDS) designation.